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REG-American Exp.Co American Express First Quarter EPS of $1.45, Full Year Outlook Reaffirmed <Origin Href="QuoteRef">AXP.N</Origin> - Part 2

- Part 2: For the preceding part double click  ID:nBw9WQW81a 

            140                    54                     95                    (59    )               195                     425           
 Total revenues net of interest expense                3,280                  1,313                  2,416                 1,100                  (21    )                8,088         
 Total provision                                       190                    71                     160                   8                      5                       434           
 Pretax income (loss)                                  1,087                  255                    761                   571                    (490   )                2,184         
 Income tax provision (benefit)                        393                    67                     276                   214                    (192   )                758           
 Net income (loss)                                     694                    188                    485                   357                    (298   )                1,426         
 Q1'15                                                                                                                                                                                  
 Non-interest revenues                          $      2,031           $      1,145            $     2,175           $     1,070           $      82               $      6,503         
 Interest income                                       1,273                  245                    278                   -                      61                      1,857         
 Interest expense                                      114                    63                     89                    (59    )               203                     410           
 Total revenues net of interest expense                3,190                  1,327                  2,364                 1,129                  (60    )                7,950         
 Total provision                                       193                    70                     151                   6                      -                       420           
 Pretax income (loss)                                  1,041                  280                    817                   586                    (408   )                2,316         
 Income tax provision (benefit)                        382                    83                     300                   217                    (191   )                791           
 Net income (loss)                                     659                    197                    517                   369                    (217   )                1,525         
 YOY % change                                                                                                                                                                           
 Non-interest revenues                                 -                      -                      1                     (3     )               32                      -             
 Interest income                                       9                      (7     )               15                    -                      8                       8             
 Interest expense                                      23                     (14    )               7                     -                      (4     )                4             
 Total revenues net of interest expense                3                      (1     )               2                     (3     )               (65    )                2             
 Total provision                                       (2     )               1                      6                     33                     -                       3             
 Pretax income (loss)                                  4                      (9     )               (7     )              (3     )               20                      (6     )      
 Income tax provision (benefit)                        3                      (19    )               (8     )              (1     )               1                       (4     )      
 Net income (loss)                                     5                      (5     )               (6     )              (3     )               37                      (6     )      
                                                                                                                                                                                        
 
 
 American Express Company                                                                                                                                  (Preliminary)                                                     
 Billed Business Growth Trend                                                                                                                                                                                                
                                                                             YOY % change                                                                                                                                    
                                                                             Reported                                                                      FX-Adjusted (Y)                                                   
                                                                             Q1'16         Q4'15         Q3'15         Q2'15         Q1'15                 Q1'16         Q4'15         Q3'15         Q2'15         Q1'15     
 Worldwide (Z)                                                                                                                                                                                                               
 Total Billed Business                                                       3    %        2    %        0    %        2    %        3    %                6    %        5    %        5    %        6    %        7    %    
 Proprietary billed business                                                 3             1             0             0             2                     4             3             3             4             5         
 GNS billed business (AA)                                                    5             3             (1   )        5             7                     13            14            13            16            16        
 Airline-related volume (9% of Q1'16 worldwide billed business)              (4   )        (5   )        (6   )        (5   )        (3   )                (2   )        (1   )        0             1             2         
                                                                                                                                                                                                                             
 United States (Z)                                                                                                                                                                                                           
 Billed Business                                                             4             4             4             5             6                     n/a           n/a           n/a           n/a           n/a       
 Proprietary consumer card billed business (AB)                              4             4             4             5             6                     n/a           n/a           n/a           n/a           n/a       
 Proprietary small business and corporate services billed business (AC)      5             3             4             4             6                     n/a           n/a           n/a           n/a           n/a       
 T&E-related volume (27% of Q1'16 U.S. billed business)                      1             2             3             4             5                     n/a           n/a           n/a           n/a           n/a       
 Non-T&E-related volume (73% of Q1'16 U.S. billed business)                  5             4             4             5             6                     n/a           n/a           n/a           n/a           n/a       
 Airline-related volume (8% of Q1'16 U.S. billed business)                   (5   )        (3   )        (3   )        (2   )        0                     n/a           n/a           n/a           n/a           n/a       
                                                                                                                                                                                                                             
 Outside the United States (Z)                                                                                                                                                                                               
 Billed Business                                                             2             (3   )        (8   )        (5   )        (3   )                9             8             7             8             8         
 Japan, Asia Pacific & Australia ("JAPA") billed business                    8             5             (2   )        4             6                     13            14            13            16            15        
 Latin America & Canada ("LACC") billed business                             (14  )        (19  )        (24  )        (18  )        (14  )                5             0             (5   )        (5   )        (4   )    
 Europe, Middle East & Africa ("EMEA") billed business                       3             (4   )        (5   )        (9   )        (9   )                8             5             7             7             6         
 Proprietary consumer card billed business (AA)                              1             (8   )        (15  )        (14  )        (12  )                8             3             (1   )        (1   )        0         
 Proprietary small business and corporate services billed business (AC)      (3   )        (10  )        (11  )        (11  )        (10  )                4             2             5             4             3         
                                                                                                                                                                                                                             
 
 
 U.S. Consumer Services                                                (Preliminary)                                                                                         
 Selected Income Statement and Statistical Information                                                                                                                       
                                                                                                                                                                             
 (Millions, except percentages)                                        Q1'16             Q4'15             Q3'15             Q2'15             Q1'15             YOY %       
                                                                                                                                                                 change      
 Non-interest revenues                                                 $   2,029         $   2,155         $   2,117         $   2,176         $   2,031         -           
 Interest income                                                           1,391             1,349             1,324             1,252             1,273         9           
 Interest expense                                                          140               130               123               121               114           23          
 Net interest income                                                       1,251             1,219             1,201             1,131             1,159         8           
 Total revenues net of interest expense                                    3,280             3,374             3,318             3,307             3,190         3           
 Provisions for losses                                                     190               334               294               243               193           (2    )     
 Total revenues net of interest expense after provisions for losses        3,090             3,040             3,024             3,064             2,997         3           
 Expenses                                                                                                                                                                    
 Marketing, promotion, rewards, Card Member services and other             1,348             1,410             1,396             1,366             1,210         11          
 Salaries and employee benefits and other operating expenses               655               793               768               759               746           (12   )     
 Total expenses                                                            2,003             2,203             2,164             2,125             1,956         2           
 Pretax segment income                                                     1,087             837               860               939               1,041         4           
 Income tax provision                                                      393               296               318               326               382           3           
 Segment income                                                        $   694           $   541           $   542           $   613           $   659           5           
 Effective tax rate                                                        36.2   %          35.4   %          37.0   %          34.7   %          36.7   %                  
                                                                                                                                                                             
 (Billions, except percentages and where indicated)                                                                                                                          
 Card billed business                                                  $   89.0          $   98.4          $   92.3          $   93.6          $   85.7          4           
 Total cards-in-force (millions)                                           40.9              40.7              40.0              39.1              38.6          6           
 Basic cards-in-force (millions)                                           28.8              28.6              28.0              27.3              26.9          7           
 Average basic Card Member spending (dollars) (P)                      $   3,092         $   3,471         $   3,337         $   3,472         $   3,184         (3    )     
                                                                                                                                                                             
 Total segment assets (AD)                                             $   86.3          $   92.7          $   84.0          $   84.4          $   84.0                      
 Segment capital (AE)                                                  $   7.4           $   7.2           $   7.3           $   7.9           $   7.8                       
 Return on average segment capital (AF)                                    31.8   %          31.1   %          30.1   %          31.2   %          30.5   %                  
 Return on average tangible segment capital (AF)                           33.3   %          32.5   %          31.3   %          32.4   %          31.6   %                  
                                                                                                                                                                             
 Card Member receivables: (Q)                                                                                                                                                
 Total receivables                                                     $   10.3          $   11.8          $   10.5          $   10.8          $   10.5          (1    )     
 30 days past due as a % of total                                          1.4    %          1.4    %          1.6    %          1.4    %          1.5    %                  
 Net write-off rate (principal only) (V)                                   1.8    %          1.6    %          1.5    %          1.2    %          2.1    %                  
 Net write-off rate (principal and fees) (V)                               2.0    %          1.8    %          1.7    %          1.4    %          2.3    %                  
 Card Member loans: (Q)                                                                                                                                                      
 Total loans                                                           $   42.4          $   43.5          $   52.2          $   51.8          $   50.3          (16   )     
 30 days past due loans as a % of total                                    1.0    %          1.0    %          1.0    %          0.9    %          0.9    %                  
 Average loans                                                         $   42.5          $   50.5          $   52.1          $   51.1          $   50.9          (16   )     
 Net write-off rate (principal only) (V)                                   1.5    %          1.4    %          1.3    %          1.4    %          1.5    %                  
 Net write-off rate (principal, interest and fees) (V)                     1.7    %          1.6    %          1.5    %          1.6    %          1.7    %                  
                                                                                                                                                                             
 Net interest income divided by average loans (X)                          9.3    %          9.1    %          9.2    %          8.9    %          9.1    %                  
 Net interest yield on Card Member loans (X)                               9.5    %          9.1    %          9.2    %          9.0    %          9.4    %                  
                                                                                                                                                                             
 # - Denotes a variance of more than 100 percent.                                                                                                                            
                                                                                                                                                                             
 
 
 International Consumer and Network Services                           (Preliminary)                                                                                         
 Selected Income Statement and Statistical Information                                                                                                                       
                                                                                                                                                                             
 (Millions, except percentages)                                        Q1'16             Q4'15             Q3'15             Q2'15             Q1'15             YOY %       
                                                                                                                                                                 change      
 Non-interest revenues                                                 $   1,140         $   1,178         $   1,141         $   1,163         $   1,145         -           
 Interest income                                                           227               235               228               237               245           (7    )     
 Interest expense                                                          54                59                55                58                63            (14   )     
 Net interest income                                                       173               176               173               179               182           (5    )     
 Total revenues net of interest expense                                    1,313             1,354             1,314             1,342             1,327         (1    )     
 Provisions for losses                                                     71                77                77                76                70            1           
 Total revenues net of interest expense after provisions for losses        1,242             1,277             1,237             1,266             1,257         (1    )     
 Expenses                                                                                                                                                                    
 Marketing, promotion, rewards, Card Member services and other             481               547               504               482               447           8           
 Salaries and employee benefits and other operating expenses               506               545               532               546               530           (5    )     
 Total expenses                                                            987               1,092             1,036             1,028             977           1           
 Pretax segment income                                                     255               185               201               238               280           (9    )     
 Income tax provision/(benefit)                                            67                45                47                45                83            (19   )     
 Segment income                                                        $   188           $   140           $   154           $   193           $   197           (5    )     
 Effective tax rate                                                        26.3   %          24.3   %          23.4   %          18.9   %          29.6   %                  
                                                                                                                                                                             
 (Billions, except percentages and where indicated)                                                                                                                          
 Card billed business                                                                                                                                                        
 Proprietary                                                           $   24.7          $   27.0          $   25.1          $   25.5          $   24.5          1           
 Global Network Services (GNS)                                             40.5              43.5          $   40.8          $   41.5          $   38.6          5           
 Total                                                                 $   65.2          $   70.5          $   65.9          $   67.0          $   63.1          3           
                                                                                                                                                                             
 Total cards-in-force (millions)                                                                                                                                             
 Proprietary                                                               14.8              14.6              14.5              14.5              14.3          3           
 GNS                                                                       47.7              47.4              46.3              45.5              44.5          7           
 Total                                                                     62.5              62.0              60.8              60.0              58.8          6           
                                                                                                                                                                             
 Proprietary basic cards-in-force (millions)                               10.1              9.9               9.9               9.9               9.9           2           
 Average basic Card Member spending (dollars) (P)                      $   2,455         $   2,718         $   2,547         $   2,600         $   2,454         -           
                                                                                                                                                                             
 Total segment assets (AD)                                             $   34.3          $   35.1          $   34.5          $   28.9          $   28.6                      
 Segment capital (AE)                                                  $   2.5           $   2.6           $   3.1           $   3.1           $   3.0                       
 Return on average segment capital (AF)                                    23.6   %          23.8   %          21.9   %          24.8   %          24.3   %                  
 Return on average tangible segment capital (AF)                           31.7   %          32.0   %          29.6   %          34.1   %          34.2   %                  
                                                                                                                                                                             
 Card Member receivables: (Q)                                                                                                                                                
 Total receivables                                                     $   5.6           $   5.6           $   5.2           $   5.5           $   5.1           8           
 30 days past due as a % of total                                          1.5    %          1.5    %          1.6    %          1.5    %          1.6    %                  
 Net write-off rate (principal only) (V)                                   2.2    %          2.1    %          2.3    %          2.1    %          1.9    %                  
 Net write-off rate (principal and fees) (V)                               2.4    %          2.3    %          2.5    %          2.3    %          2.1    %                  
 Card Member loans: (Q)                                                                                                                                                      
 Total loans                                                           $   6.6           $   7.1           $   6.7           $   7.2           $   6.8           (3    )     
 30 days past due loans as a % of total                                    1.8    %          1.6    %          1.6    %          1.6    %          1.8    %                  
 Average loans                                                         $   6.8           $   7.0           $   6.9           $   7.0           $   7.2           (6    )     
 Net write-off rate (principal only) (V)                                   1.9    %          1.8    %          1.8    %          2.0    %          2.0    %                  
 Net write-off rate (principal, interest and fees) (V)                     2.4    %          2.2    %          2.3    %          2.5    %          2.5    %                  
                                                                                                                                                                             
 Net interest income divided by average loans (X)                          10.3   %          10.1   %          10.1   %          10.2   %          10.2   %                  
 Net interest yield on Card Member loans (X)                               10.8   %          10.6   %          10.4   %          10.7   %          10.9   %                  
                                                                                                                                                                             
 # - Denotes a variance of more than 100 percent.                                                                                                                            
                                                                                                                                                                             
 
 
 Global Commercial Services                                            (Preliminary)                                                                                         
 Selected Income Statement and Statistical Information                                                                                                                       
                                                                                                                                                                             
 (Millions, except percentages)                                        Q1'16             Q4'15             Q3'15             Q2'15             Q1'15             YOY %       
                                                                                                                                                                 change      
 Non-interest revenues                                                 $   2,190         $   2,253         $   2,217         $   2,285         $   2,175         1           
 Interest income                                                           321               311               297               289               278           15          
 Interest expense                                                          95                94                91                91                89            7           
 Net interest income                                                       226               217               206               198               189           20          
 Total revenues net of interest expense                                    2,416             2,470             2,423             2,483             2,364         2           
 Provisions for losses                                                     160               153               148               136               151           6           
 Total revenues net of interest expense after provisions for losses        2,256             2,317             2,275             2,347             2,213         2           
 Expenses                                                                                                                                                                    
 Marketing, promotion, rewards, Card Member services and other             766               784               826               809               723           6           
 Salaries and employee benefits and other operating expenses               729               772               712               689               673           8           
 Total expenses                                                            1,495             1,556             1,538             1,498             1,396         7           
 Pretax segment income                                                     761               761               737               849               817           (7    )     
 Income tax provision                                                      276               274               269               299               300           (8    )     
 Segment income                                                        $   485           $   487           $   468           $   550           $   517           (6    )     
 Effective tax rate                                                        36.3   %          36.0   %          36.5   %          35.2   %          36.7   %                  
                                                                                                                                                                             
 (Billions, except percentages and where indicated)                                                                                                                          
 Card billed business                                                  $   98.5          $   103.2         $   99.5          $   100.4         $   95.5          3           
 Total cards-in-force (millions)                                           15.2              15.1              15.0              14.7              14.8          3           
 Basic cards-in-force (millions)                                           15.2              15.1              15.0              14.7              14.8          3           
 Average basic Card Member spending (dollars) (P)                      $   6,509         $   6,859         $   6,711         $   6,811         $   6,461         1           
                                                                                                                                                                             
 Total segment assets (AD)                                             $   46.7          $   45.1          $   45.9          $   45.9          $   45.5                      
 Segment capital (AE)                                                  $   7.2           $   7.0           $   6.8           $   7.1           $   7.3                       
 Return on average segment capital (AF)                                    28.0   %          28.7   %          34.1   %          35.2   %          34.4   %                  
 Return on average tangible segment capital (AF)                           38.8   %          40.0   %          47.5   %          49.2   %          48.4   %                  
                                                                                                                                                                             
 Card Member receivables (Q)                                           $   28.6          $   26.7          $   28.6          $   28.6          $   28.1          2           
 Card Member loans (Q)                                                 $   8.3           $   8.0           $   10.0          $   10.0          $   9.7           (14   )     
                                                                                                                                                                             
 Card Member receivables: (Q)                                                                                                                                                
 Total receivables - GCP (W)                                           $   15.4          $   13.8          $   15.7          $   15.9          $   15.7                      
 90 days past billing as a % of total - GCP (W)                            0.7    %          0.9    %          0.7    %          0.7    %          0.7    %                  
 Net loss ratio (as a % of charge volume) - GCP (W)                        0.08   %          0.08   %          0.08   %          0.09   %          0.10   %                  
 Total receivables - Global Small Business Services (GSBS) (AG)        $   13.2          $   12.9          $   12.9          $   12.8          $   12.4          7           
 30 days past due as a % of total - GSBS                                   1.6    %          1.7    %          1.6    %          1.6    %          1.8    %                  
 Net write-off rate (principal only) - GSBS (V)                            1.8    %          1.6    %          1.8    %          1.9    %          2.2    %                  
 Net write-off rate (principal and fees) - GSBS (V)                        2.1    %          1.8    %          2.0    %          2.1    %          2.4    %                  
 Card Member loans: (Q) (AH)                                                                                                                                                 
 Total loans - GSBS                                                    $   8.3           $   8.0           $   10.0          $   9.9           $   9.7           (14   )     
 30 days past due as a % of total - GSBS                                   1.0    %          1.1    %          1.0    %          0.9    %          1.0    %                  
 Average loans - GSBS                                                  $   8.1           $   9.6           $   9.9           $   9.8           $   9.5           (15   )     
 Net write-off rate (principal only) - GSBS (U)                            1.4    %          1.2    %          1.3    %          1.3    %          1.3    %                  
 Net write-off rate (principal, interest and fees) - GSBS (U)              1.6    %          1.5    %          1.5    %          1.5    %          1.6    %                  
                                                                                                                                                                             
 Net interest income divided by average loans (X)                          8.8    %          8.5    %          8.3    %          8.0    %          7.9    %                  
 Net interest yield on Card Member loans (X)                               10.5   %          10.2   %          10.0   %          10.0   %          10.2   %                  
                                                                                                                                                                             
                                                                                                                                                                             
 # - Denotes a variance of more than 100 percent.                                                                                                                            
                                                                                                                                                                             
 
 
 Global Merchant Services                                              (Preliminary)                                                                                           
 Selected Income Statement and Statistical Information                                                                                                                         
                                                                                                                                                                               
 (Millions, except percentages)                                        Q1'16             Q4'15             Q3'15             Q2'15             Q1'15             YOY %         
                                                                                                                                                                  change       
 Non-interest revenues                                                 $   1,041         $   1,148         $   1,123         $   1,130         $   1,070         (3     )      
 Interest income                                                           -                 -                 -                 1                 -             -             
 Interest expense                                                          (59    )          (57    )          (46    )          (49    )          (59    )      -             
 Net interest income                                                       59                57                46                50                59            -             
 Total revenues net of interest expense                                    1,100             1,205             1,169             1,180             1,129         (3     )      
 Provisions for losses                                                     8                 9                 8                 8                 6             33            
 Total revenues net of interest expense after provisions for losses        1,092             1,196             1,161             1,172             1,123         (3     )      
 Expenses                                                                                                                                                                      
 Marketing, promotion, rewards, Card Member services and other             58                84                78                76                56            4             
 Salaries and employee benefits and other operating expenses               463               537               449               510               481           (4     )      
 Total expenses                                                            521               621               527               586               537           (3     )      
 Pretax segment income                                                     571               575               634               586               586           (3     )      
 Income tax provision                                                      214               211               237               217               217           (1     )      
 Segment income                                                        $   357           $   364           $   397           $   369           $   369           (3     )      
 Effective tax rate                                                        37.5   %          36.7   %          37.4   %          37.0   %          37.0   %                    
                                                                                                                                                                               
 Loyalty Coalition revenue                                             $   94            $   99            $   100           $   88            $   91            3             
                                                                                                                                                                               
 (Billions, except percentages and where indicated)                                                                                                                            
 Average discount rate (R)                                                 2.44   %          2.42   %          2.46   %          2.49   %          2.49   %                    
 Total segment assets (AD)                                             $   23.7          $   23.5          $   23.3          $   17.4          $   17.2                        
 Segment capital (AE)                                                  $   2.4           $   2.4           $   2.6           $   2.3           $   2.2                         
 Return on average segment capital (AF)                                    62.7   %          64.8   %          66.9   %          68.0   %          68.9   %                    
 Return on average tangible segment capital (AF)                           79.3   %          82.7   %          86.5   %          89.5   %          92.0   %                    
                                                                                                                                                                               
 # - Denotes a variance of more than 100 percent.                                                                                                                              
                                                                                                                                                                               
 
 
 American Express Company                                      (Preliminary)                                                                                             
 Appendix I                                                                                                                                                              
 Components of Return on Average Equity (ROE), Return on Average Common Equity (ROCE), and Return on Average Tangible Common Equity (ROTCE)                              
 (Millions, except percentages)                                                                                                                                          
                                                                                                                                                                         
                                                               For the Twelve Months Ended                                                                               
                                                               Mar 31,               Dec 31,               Sep 30,               Jun 30,               Mar 31,           
                                                               2016                  2015                  2015                  2015                  2015              
 ROE                                                                                                                                                                     
 Net income                                                    $    5,064            $    5,163            $    5,711            $    5,922            $    5,978        
 Average shareholders' equity                                  $    21,499           $    21,494           $    21,349           $    21,050           $    20,606       
 Return on average equity (AI)                                      23.6    %             24.0    %             26.8    %             28.1    %             29.0    %    
                                                                                                                                                                         
 Reconciliation of ROCE and ROTCE                                                                                                                                        
 Net income                                                    $    5,064            $    5,163            $    5,711            $    5,922            $    5,978        
 Preferred shares dividends and related accretion                   83                    62                    42                    20                    -            
 Earnings allocated to participating share awards and other         38                    38                    43                    44                    45           
 Net income attributable to common shareholders                $    4,943            $    5,063            $    5,626            $    5,858            $    5,933        
                                                                                                                                                                         
 Average shareholders' equity                                  $    21,499           $    21,494           $    21,349           $    21,050           $    20,606       
 Average preferred shares                                           1,584                 1,390                 1,081                 716                   350          
 Average common shareholders' equity                           $    19,915           $    20,104           $    20,268           $    20,334           $    20,256       
 Average goodwill and other intangibles                             3,742                 3,782                 3,796                 3,802                 3,845        
 Average tangible common shareholders' equity                  $    16,173           $    16,322           $    16,472           $    16,532           $    16,411       
 Return on average common equity (AI)                               24.8    %             25.2    %             27.8    %             28.8    %             29.3    %    
 Return on average tangible common equity (AJ)                      30.6    %             31.0    %             34.2    %             35.4    %             36.2    %    
                                                                                                                                                                         
 
 
 American Express Company                           (Preliminary)                                                                                        
 Appendix II                                                                                                                                             
 Components of Return on Average Segment Capital (ROSC) and Return on Average Tangible Segment Capital (ROTSC)                                           
 (Millions, except percentages)                                                                                                                          
                                                                                                                                                         
                                                    For the Twelve Months Ended                                                                          
                                                    Mar 31,              Dec 31,              Sep 30,              Jun 30,              Mar 31,          
                                                    2016                 2015                 2015                 2015                 2015             
 U.S. Consumer Services                                                                                                                                  
 Segment income                                     $    2,390           $    2,355           $    2,274           $    2,355           $    2,271       
 Average segment capital                            $    7,514           $    7,560           $    7,556           $    7,551           $    7,440       
 Average goodwill and other intangibles                  330                  317                  299                  280                  261         
 Average tangible segment capital                   $    7,184           $    7,243           $    7,257           $    7,271           $    7,179       
 Return on average segment capital (AK)                  31.8   %             31.1   %             30.1   %             31.2   %             30.5   %    
 Return on average tangible segment capital (AK)         33.3   %             32.5   %             31.3   %             32.4   %             31.6   %    
                                                                                                                                                         
 International Consumer and Network Services                                                                                                             
 Segment income                                     $    676             $    684             $    627             $    688             $    651         
 Average segment capital                            $    2,861           $    2,873           $    2,861           $    2,780           $    2,675       
 Average goodwill and other intangibles                  727                  735                  743                  759                  774         
 Average tangible segment capital                   $    2,134           $    2,138           $    2,118           $    2,021           $    1,901       
 Return on average segment capital (AK)                  23.6   %             23.8   %             21.9   %             24.8   %             24.3   %    
 Return on average tangible segment capital (AK)         31.7   %             32.0   %             29.6   %             34.1   %             34.2   %    
                                                                                                                                                         
 Global Commercial Services                                                                                                                              
 Segment income                                     $    1,990           $    2,022           $    2,384           $    2,446           $    2,352       
 Average segment capital                            $    7,107           $    7,036           $    6,988           $    6,942           $    6,829       
 Average goodwill and other intangibles                  1,979                1,976                1,973                1,973                1,972       
 Average tangible segment capital                   $    5,128           $    5,060           $    5,015           $    4,969           $    4,857       
 Return on average segment capital (AK)                  28.0   %             28.7   %             34.1   %             35.2   %             34.4   %    
 Return on average tangible segment capital (AK)         38.8   %             40.0   %             47.5   %             49.2   %             48.4   %    
                                                                                                                                                         
 Global Merchant Services                                                                                                                                
 Segment income                                     $    1,487           $    1,499           $    1,504           $    1,472           $    1,462       
 Average segment capital                            $    2,371           $    2,311           $    2,248           $    2,165           $    2,123       
 Average goodwill and other intangibles                  496                  499                  508                  521                  534         
 Average tangible segment capital                   $    1,875           $    1,812           $    1,740           $    1,644           $    1,589       
 Return on average segment capital (AK)                  62.7   %             64.8   %             66.9   %             68.0   %             68.9   %    
 Return on average tangible segment capital (AK)         79.3   %             82.7   %             86.5   %             89.5   %             92.0   %    
                                                                                                                                                         
 
 
 American Express Company                                                                                                              (Preliminary)                                            
 Appendix III                                                                                                                                                                                   
 Net Interest Yield on Card Member Loans                                                                                                                                                        
 (Millions, except percentages and where indicated)                                                                                                                                             
                                                                                                                                                                                                
                                                                                                      Q1'16             Q4'15              Q3'15              Q2'15              Q1'15          
 Consolidated                                                                                                                                                                                   
 Net interest income                                                                                  $   1,580         $   1,547          $   1,505          $   1,423          $   1,447      
 Exclude:                                                                                                                                                                                       
 Interest expense not attributable to the Company's Card Member loan portfolio                        $   238           $   225            $   232            $   248            $   246        
 Interest income not attributable to the Company's Card Member loan portfolio                         $   (103   )      $   (90    )       $   (89    )       $   (91    )       $   (87    )   
 Adjusted net interest income (AL)                                                                    $   1,715         $   1,682          $   1,648          $   1,580          $   1,606      
 Average loans including Held for Sale (billions)                                                     $   70.8          $   70.9           $   69.0           $   68.0           $   67.6       
 Net interest income divided by average loans (AM)                                                        8.9    %          8.7    %           8.7    %           8.4    %           8.6    %   
 Net interest yield on Card Member loans (AN)                                                             9.7    %          9.4    %           9.5    %           9.3    %           9.6    %   
                                                                                                                                                                                                
 U.S. Consumer Services                                                                                                                                                                         
 Net interest income                                                                                  $   1,251         $   1,219          $   1,201          $   1,131          $   1,159      
 Exclude:                                                                                                                                                                                       
 Interest expense not attributable to the Company's Card Member loan portfolio                        $   19            $   19             $   18             $   18             $   17         
 Interest income not attributable to the Company's Card Member loan portfolio                         $   (5     )      $   (4     )       $   (5     )       $   (3     )       $   (4     )   
 Adjusted net interest income (AL)                                                                    $   1,265         $   1,234          $   1,214          $   1,146          $   1,172      
 Average loans including Held for Sale (billions)                                                     $   53.8          $   53.7           $   52.1           $   51.1           $   50.9       
 Net interest income divided by average loans (AM)                                                        9.3    %          9.1    %           9.2    %           8.9    %           9.1    %   
 Net interest yield on Card Member loans (AN)               

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